Dear Valued Customer,We regret to inform you that Sportsmobile West has ended their licensing agreement with Sportsmobile, and will no longer be a part of the Sportsmobile family. For nearly 60 years, Sportsmobile’s quality and customer service have been unparalleled in the industry. This will not change. Our commitment to you, our customers, remains our highest priority. Our aim is to make this transition as smooth as possible for you. Going forward, our corporate headquarters in Austin, Texas will be managing all of your conversion needs. In the upcoming weeks and months, as we transition, here is what you can expect.
Conversions Still Under Warranty
Any conversions that are still under Sportsmobile warranty will continue to be serviced by Sportsmobile West through its duration.
Sportsmobile will be opening up a west location in the near future (early 2021) for sales, service and warranty. Please check back for more updates in the future.
Sportsmobile West will not be taking any new orders. All new orders will be handled by Sportsmobile out of its Austin, and Huntington facilities. Given this, we will be ramping up our staffing and production capability in Austin, Texas to best serve our customers during this transition. We appreciate your patience and understanding as we work through this transition with you.
Should you have any questions, please don’t hesitate to contact us at sales@sportsmobile.com or by phone at 1-800-344-8154.
On behalf of all of us at Sportsmobile, thank you for your continued support and for the trust you place in us. We look forward to many more exciting years of making our customer’s dreams a reality.
Thank you,
Paul Meyer (President) Sportsmobile Texas